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Ordering from our catalog is easy and we provide multiple ways for you to place an order.
Online Ordering
Simply choose the product you would like to purchase from our online catalog by clicking the "Order Now"
button. (Please note: the item's status and quantity in stock will be noted on each item in our catalog.) You will be forwarded to
a review of the items in your shopping cart. From there, you can choose to "Continue Shopping" (there is a link in
the upper left hand corner). You can also change the quantity you'd like to purchase of the item in your
cart. Note: if you change the quantity on an item, don't forget to click the "update" button. Once you're finished shopping, click the checkout
button. Follow the directions on each subsequent page. You will be asked for billing and shipping information. You'll receive a confirmation of your
order in your email within 24 hours. It's that easy to order from our discount store!
Please Note: If you experience any technical difficulties or encounter any errors while attempting to place an order, or if you do not receive
an email confirmation, please contact us toll free at 1-866-319-2762 or 1-206-219-3733, or email
sales@crocblades.com
as your order may not have been processed. In order to better serve you and address any errors which may have occurred, it would be helpful if you could supply the
following information regarding your computer setup: Operating System - Internet Browser type and version.
Mail Order
Download and complete our printable order form and mail it to:
Lesko Enterprises
ATTN: CrocBlades.com
P.O. Box 52881
Shreveport, LA 71135-2881
Email Your Order
If you'd like someone to contact you so you can place an order, please email
sales@crocblades.com.
Please don't forget to include your phone number and a convenient time for us to call you. You are welcome to email all of your bill to/ship to information and
information about the product(s) you'd like to order but please DO NOT email your credit card information for safety purposes.
We do our best to contact you as quickly as possible after receiving your request.
Phone Orders
1-206-219-3733 or toll free 1-866-319-CROC(2762) (U.S. and Canada)
Please have your credit card information handy and, if possible, the SKU(S) of the items you'd like to order.
Shipping
By default, all orders are shipped via UPS Ground or USPS Priority Mail from our warehouse in Southern California.
Standard shipping charges for U.S. orders are $8.00 for the first
item and $3.00 for each additional item. Note: Alaska and Hawaii residents will incur a
small additional charge for shipping. You can have your order shipped using a different carrier or using a different
method, but you will need to contact us at 1-206-219-3733 or toll free 1-866-319-CROC(2762) (U.S. and Canada) or you can email
sales@crocblades.com
for a price quote and to have the default shipping method changed. All packages are insured for their value.
Partial Shipments, Backorders and Preorders
By default, we will not partially ship your order if all items are not in stock. If you would like
us to partially ship the items that are in stock, you will need to send an email to
sales@crocblades.com
and make a request. You will incur additional shipping charges to account for sending your order in multiple shipments.
Backordered items are very common in our industry. It is not unusual for a particular
item to be backordered for anywhere from a month to a year -- depending on the manufacturer. We do our
best, based on the manufacturer's estimate, to supply expected dates on all of our "Out of stock" items.
Please understand, the expected dates should be considered "loose" at best, as they are subject to change....
and often do. It is our policy
that your credit card will not be charged until the backordered items are allocated to your order and
it is sent to shipping. There is no penalty for cancelling an order for a backordered items prior to their shipment.
Preorder items are also very common. It is important to note that placing a preorder only guarantees you a
spot in line for whatever item you preordered. Placing a preorder, does not and can not supply you with
a specific serial number or product number. Additionally, on Limited Production Run products, we can not guarantee that we will be
given enough of the product to ensure fulfillment of your order -- it is solely reliant upon the manufacturer and we will fill
orders in a first come first serve manner. Generally, preordered items are item that have not been produced by
the manufacturer or at the very least, we have not received our first shipment of that particular item. As with backordered
item, the expected dates on preorder items should be considered very loose and are highly subject to change.
Your credit card will not be charged for the preorder items until your order has been allocated and
sent to shipping.
Canadian Orders
YES, we DO ship to Canada. However, our website will not allow you to place an order online. Your
order must be placed manually. In order to place a Canada order, please either call us at 1-206-219-3733 or toll free 1-866-319-CROC(2762)
or email sales@crocblades.com
with the items you'd like to buy. We will first supply you with a price on shipping the item(s) via
the US Postal Service, as it is usually the most economical. All prices given will be in US Dollars. All shipments made to Canada will have
the full value of the order noted for customs purposes on the package. Sorry -- we know it gets expensive but NO EXCEPTIONS.
Feedback
We'd LOVE to know what you think! Please send feedback about our ordering process and/or our website to
feedback@crocblades.com.
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